Our Vision
Our vision is to be the company that others use as their benchmark. We will distinguish ourselves through our ability to consistently deliver on our commitments. Our standards will far exceed the expectations of our customers, but we will always strive for improvement
Our Values
Respect – We will take the time to understand the perspective of others and treat everyone with unfailing dignity.
Honesty & Integrity – We will maintain truth in all interactions and follow through on commitments.
Quality of Service – We will take time to hire and train the right employees, continually offer learning opportunities, and measure performance.
Customer Satisfaction – We will ask questions, respond in a timely manner, and follow through. We will take responsibility without passing blame on others
Our Community
We will support the company’s effort in strengthening the communities in which we live and work and support the volunteerism effort of our fellow employees.
About Company
We are a team of hard working individuals who, by some way or another, landed in construction. Each one of us made a conscious decision to stay in construction because we loved it. Some of us liked the challenge of building something new. Others of us liked being outdoors every day. Some of us simply liked to be doing something with our hands. Regardless of WHY we chose construction, the point is we did. That means you will be working with a team who genuinely loves their job which translates to a better experience for you when it comes time to renovate the exterior of your home.
WE ARE LOCAL
Our offices are located in Escondido and not only that, our employees live local as well.
WE COMMUNICATE WITH YOU DAILY
We have an online portal that we use to communicate with our clients every single day of construction so you never have to wonder what is going on with your project.
WE DON'T ASK FOR FINAL PAYMENT UNTIL THE JOB IS COMPLETE
We will never ask for a final payment until we both agree the job is completed and you are satisfied
OUR CORE VALUES
Our vision is to make it easy for customers to do business with us by listening to, understanding, and delivering on their needs and expectations.
OUR CODE OF ETHICS
Conduct our business operations in a manner that is legal, ethical, and fair.
Comply, both in spirit and letter with rules and regulations prescribed by Federal, State, and Local laws.
Avoid using any statement or implication which may be misleading or deceptive
Accurately and honestly describe the price, materials, and standards of workmanship used in our jobs.
Use only materials that are equal to or exceed the quality of those specified in the contract.
Start the construction process as soon as feasibly possible upon award of a contract and proceed diligently to completion of the project without unnecessary delays.
Acknowledge and take action on all customer concerns.
JACK CROCKER
Jack Crocker, owner of Classic Home Exteriors, plays an active role in the day-to-day operations of the company. He holds a Class B General Contractor’s License. Jack has spent his entire career in construction, starting as a laborer when he was 16 years old. Jack’s business acumen is second to none in Escondido because not only does he have working field experience in many trades, but he has also run operations of multi-million dollar corporations in San Diego (BMC/SelectBuild). Jack’s goal is to provide high quality and affordable remodeling options to homeowners using honest and professional trades people